HOW We Do It

The voice of the people who matter

At DORIS, we believe the key to solving complex problems lies in the voice of the people who matter: everyone within your organization, not what white papers say about trends. By prioritizing these voices, we uncover the nuanced dynamics that drive successful, sustainable environments.

By doing so, we ensure that your solution criteria are effective and resonate deeply with your people, to implement more meaningful, long-lasting improvements. In other words, it enables leaders to create a holistic ecosystem aligning with strategic organizational goals.

So...what does DORIS do, and what do leaders get?

WHAT DORIS DOES

Aligns leaders

Any organization should have a well-rounded group of leaders at the helm. But the varying perspectives can result in misalignment and spinning the wheels of decision-making. DORIS is a neutral third party, providing data to resolve differences and foster alignment, particularly regarding shared resources.

WHAT LEADERS GET

Speed in decision making

Once leaders are aligned, decision making becomes smooth and swift. Working with DORIS allows leaders to save time debating and move to action faster with facts and data. 

WHAT DORIS DOES

Gather facts

Through data collection methods such as one-on-one interviews and ethnographic observations, DORIS gathers facts about your stakeholders’ actual experiences.

WHAT LEADERS GET

Unbiased understanding

As a leader, the data you receive helps you identify the root causes of challenges and vet assumptions, resulting in more accurate decisions about the future.

WHAT DORIS DOES

Frame challenges

DORIS synthesizes your data, digging into the nuance of your current state and getting to the root of the problem.

WHAT LEADERS GET

Attack the right problem

Framing the correct challenge helps you allocate resources to solve the right problem, the first time. 

WHAT DORIS DOES

Harvest solutions

DORIS works directly with your stakeholders, collecting data on how they would solve the challenges framed in the first research phase. 

WHAT LEADERS GET

Buy-in from within

When your stakeholders are included in problem-solving, they buy into the solutions you implement. Adopting change faster is a game changer!

WHAT DORIS DOES

Create criteria

DORIS defines and documents criteria for actionable solutions. This gives leaders the latitude to implement solutions within their own boundaries, while still satisfying general stakeholder criteria.

WHAT LEADERS GET

An action plan

Leaders walk away with an action plan to guide the implementation of future change. The report  acts as your quality control checklist as resources are deployed. 

Wanna get more concrete?

 CHECK OUT SOME REDACTED RESEARCH

“We needed to make some accessibility improvements to the library, but we wanted to be careful not to act based solely on our assumptions. After working with DORIS, the solutions presented to us were vetted so thoroughly, we were able to move forward with greater clarity and confidence.”

Public Library System Executive Director

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